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Archive for the ‘Whitepapers’ Category

How to Get the Creative Juices Flowing…from the mind of a seasoned art director

Monday, August 30th, 2010

WHERE’S THE JUICE?

If you’re a designer, there are going to be some days when you don’t feel like you can get the creative juices to flow. So, what do you do if something that you used to enjoy has become inundated with crazy deadlines, design criteria and the ever-popular “design block”? Here are my suggestions on how to get the juice to flow.

Sleep On It

A good night’s sleep can have great impact on your ability to problem-solve your creative block. In addition, many creative people say that they will ponder a problem or creative roadblock as they drift off to sleep and then turn it over to their subconscious mind to review as they snooze.

Mother Nature Might Hold The Key

When you allow yourself to step away from the workspace that you occupy each day, you should remind yourself of what Mother Nature has of offer. Among this amazing diversity in nature, you can explore new colors, textures, sounds, sizes, shapes and composition. Allowing your mind to explore, creative juices will (in theory) become more focused, your mind will be cleared and solutions and inspiration will begin to flow far more freely.

FUN FACT: Velcro was inspired by nature. The Swiss Georges de Mestral, inventor of Velcro, noticed how the sticky seed heads of burdock plants attached themselves to his pants and to his dog after walks in the woods. This observation led him to invent the product now called Velcro in 1948.

Just Do It

I have uttered these three, short words to myself many times in order to draw inspiration from somewhere to get something done. More often than not, it’s not that you’ve run out of ideas, it’s just that you’ve forgotten what it feels like to create designs based on how you’re feeling at the time. Give yourself the time to enjoy your craft.

Remind yourself why you love to design so much. Think of this as revving up your engine and giving it time to warm up. Somewhere down the line, you will have the momentum to get started and get things rolling.

Work It Out With A Workout

In addition to keeping your backside from spreading, a good workout is one of the best ways to gain inspiration. Think of it as “inspiration through perspiration”. An exercise session can take your mind off the issue at hand and allow that subconscious problem-solving to kick in. It also increases oxygen flow to the brain, upping your ability to think and problem-solve more effectively. You feel better and your creative blocks don’t seem so difficult to overcome.

Hopefully these juicy ideas will shake off that sluggish design state of mind and get you back on the creative track.

BONUS: Illustrator: Design Tip

Ever want to add a gradient to text in Illustrator without converting the text to outline? Here is how.

Step One

Using the Type tool, type out some text.

Step Two

Using the Selection Tool, click on your text to select it. Now go to your Appearance palette. If you don’t see it, go to Window > Appearance. Click the little arrow in the top right of the palette and choose the following> add new fill.

In the Appearance palette you’ll see a new layer for a Fill.

Step Three

Now You Can Apply Your Gradient! Click On A Gradient Swatch Or Create Your Own. If You Don’t See Your Gradient palette, go to Window > Gradient.

The best thing about it is that you can still edit the text!

The Appearance palette also has the option to add additional strokes. That’s how you can create text with multiple strokes. The cool thing is you can move the strokes and fills around in the Appearance palette just like layers in Photoshop. Use some Illustrator filters on top of that and you can do some pretty fun stuff.

The Benefits of Utilizing a Newspaper Buying Network

Thursday, August 5th, 2010

Say you’ve got a client that puts out tons of newspaper ads, in tons of markets, like every time you blink they have a new ad, just ready to be sent out. As a media buyer and planner, it’s your job to figure out the best and most efficient way to make large media buys across all selected markets. With a busy, often changing schedule, how do you keep all the pricing straight, the market research on point, and get copies of all the tear sheets to show to your client?

By hoping and praying? Calling every ad sales team in the nation? We think not.

If you have a client for whom you purchase multiple newspapers in multiple markets, you many want to consider utilizing a newspaper-buying network to help. There are actually several, including the Newspaper National Network, the Florida Press Service and others, like Valassis.

Some media buyers and planners choose to deal with every paper individually, and this is fine, as it is part of maintaining relationships and is ideal for particular clients. But, if you have either a huge multi-market client and/or a modest media buying department, the services that these buying groups provide can be invaluable.

Benefits of newspaper buying services:

  1. Saving time – and we all know time is money.  With a newspaper buying service, a media buyer/planner only has one point of contact instead of a contact at every newspaper. They now have more time to spend on the strategy of the media plan…or with other clients, for shame.
  2. Coordination of the details – These services not only will research and negotiate media, but will also provide circulation numbers, mechanical specs and space and material close dates.
  3. Accounting savings – There is typically only one insertion order and therefore only one vendor invoice, saving time in accounting. And, in the end, there’s only one check to mail out.
  4. Proof of performance – The newspaper buying service also tracks all the proof of performance so no more tracking down tear sheets or going at a six-foot pile of newspapers with scissors and a dream.
  5. One point of contact – With a buying service, it’s easy to make last minute changes to the buys/plans. Usually, it is one phone call or email vs. one call or email per paper.

While utilizing newspaper buying networks may not be feasible for every client, it is an option to consider for clients with larger newspaper buys that are trying to target a number of markets and because of their buying power negotiated rates, it typically is not at any additional costs to your agency.  Win. Win. Win.

Best Uses for Flash (not Gordon)

Wednesday, July 14th, 2010

It’s been impossible to miss the storm of controversy in the tech field over Adobe Flash. By blocking Flash content on the iPhone and iPad, Apple has single-handedly inspired clients and advertisers alike to shy away from an industry standard. Under the barrage of ad campaigns and open letters, it’s easy for a marketer or advertising executive to be left wondering which way to turn, especially when so much of the debate is dominated by developers throwing around highly technical jargon. Ultimately, that decision should come from a thorough analysis of what you’re trying to accomplish and who your audience really is.

When marketers refer to using Flash, they are frequently thinking of it as a video compressor, and this is where some of the most vocal opposition to Flash comes from. The complaint is primarily poor performance in regards to CPU usage, but how accurate is that complaint? Flash performance is based on the plugin’s ability to access hardware acceleration, and Apple is not giving Adobe access to the tools they need to reduce the load.  It’s not difficult to conclude that Apple’s block is more about pushing mobile users to buy videos at their store than it is about doing them a service by blocking video readily available for streaming all over the Internet, but the bottom line is the iPhone won’t use it anytime soon. Is the alternative Apple offers in HTML5 a viable option?

According to YouTube software engineer John Harding, the answer is no. HTML5 falls short in dynamic quality control, buffering, the ability to play full-screen and as uncompiled code and suffers from the ultimate shortcoming: no protection for copyrighted material. It’s also far from being an industry standard. HTML5 has yet to adopt a standard video format, and browser inconsistencies will continue to plague HTML5 for years to come.  Video is not its only downfall either. The “canvas element” for HTML5 has been prematurely lauded as a rival to the interactive aspect of Flash. Since current experiments are crude, only sophisticated browsers support it, and few knowledgeable Flash developers would be willing to give up the wide scope of what they can already accomplish to learn it anytime soon. Flash is by nature a compiled application, something Flash game developers rely on to keep their work protected. HTML5 for games would not only require an excessively lengthy amount of coding to do the same job, it would expose it to the world.

There are alternatives to Flash that can accomplish some of the same purposes with fewer drawbacks and higher cross-platform compatibility. JQuery is quickly becoming a replacement for Flash slideshows because it is commonly supported and does the same job – a simple web effect that can take longer to replicate with Flash in terms of load time and future adjustments. Very few websites are built entirely in Flash anymore and shouldn’t be, not only because of compatibility issues and the time it takes to edit, but also because nothing beats the ease of establishing good relationships with search engines like text that lives outside of a compiled application.

Flash continues to have no reliable competition when it comes to interactive games, activities and animation, as the protection it offers and the breadth of its capabilities have yet to find an equal. Offering this kind of rich media should be something your website does as an enticement to engage, but it should not be a cornerstone of your content. This way, search engines and visitors averse to plugins will still find plenty to explore. Javascript is readily available for your developer to include, and will show alternative content should your visitor arrive without the plugin installed. But what about all of the buzz around mobile devices? Who knows who might be looking at your website and what their capabilities are…shouldn’t you leave Flash out of the mix completely just to be safe?

It’s important to keep your audience in perspective. For the average website, between 75 and 85 percent of visitors are on a PC using Internet Explorer, and in spite of the hype, those visiting on a cell phone or iPad will be less than 1 percent. Consider this: are your friends with iPhones using them to browse business websites or do you more frequently see them using applications developed specifically for their device? While the number of users visiting websites on mobile devices will surely rise, analytic trends from the last five years show that these numbers have hardly budged up to this very week, and any change is likely to be slower than you might think.

Although the direction of Internet development is always bright and exciting, it’s also certain to be a vast hodgepodge of alternate technologies, for nothing in the world of competing browsers has ever been consistent. Keeping a close eye on your analytics will guide the Internet developer to the right tool for the right job, and Flash will continue to be one of those tools for the foreseeable future.

How to Be Worth a Journalist’s Time

Monday, June 28th, 2010

Public Relations (PR), at its core, is a special type of communication used to gain earned media in broadcast, print and online channels. When proven professionals are leading the charge, PR is an invaluable component of any full-service agency and a crucial element to an organization’s professional engagement. At times, it can make or break campaigns and is often the best resource in times of crisis, lending itself to third-party credibility.

Many companies develop their own PR in house, some by typing up random contact lists for journalists at publications they’ve never read and sending out press releases through email blasts. Remember, it takes grit to harness the power of persuasion and finesse to win someone over.

To get your news published, you must be worth a journalist’s time. Here are a few pointers when considering taking on the public relations role internally.

  • It’s more time consuming and costly than you’d think. Even a mid-sized company with a 60 +/- employees and a marketing department of less than five, could spend $75,000 +/- per year in salary, benefits and overhead in a mid-sized market, plus approximately $1,000/mo. in management software such as Cision or Vocus, if done right.
  • Personalize – That means no more email blasts. Each email, letter or fax  sent needs to be personalized to the receiving journalist. Get to know their position, what they write about, and take the time to read some of their recent articles to get to know their writing style. Become a resource to the journalists, not a spammer.
  • Be worthy – If you don’t read their publication, your company probably doesn’t deserve to be in it. When corresponding with journalists, show that you know their publication and understand its value.
  • Know their and your audience – Even though many companies can’t accurately pinpoint their audience’s ethnography, the extra effort will need to be made if you want to do your own PR. Does your audience align with viewers of a particular news program or readers of a particular magazine? How do they consumer it? When? Where? Know where your audience is and take the steps to reach them “where they live.”
  • Foster a good relationship – Ruining a relationship can be easier than you may believe. In some cases, all you have to do is refer to your journalist contact by the wrong name, send them something of non-interest to their audience, fax a news release to the wrong department, misspell a word or pester to see if your release was published – and presto, you may have just lost a contact. Their time is very limited, and they look to seasoned professionals to focus the message, especially since the inundation of social media.

Although the pointers above are not inclusive of all that you’ll encounter, it’s time to move on to “your” story. Even if you have the perfect journalist at the perfect publication, do you have the perfect story? Don’t miss the mark.

  • Impact – The facts and events that have the greatest impact on the greatest number of people are, simply, the most noteworthy. Include numbers, indisputable facts and figures in your release. Without a tangible frame of reference for the media’s readership, the context may not be fully recognized by the journalist gatekeeper. They want to write about what their readers want to read. Demand is supply.
  • Timeliness – Events that happen recently are more noteworthy. Newspapers are already competing for readership with electronic media, so know when their deadlines are and work to be in front of them with a timely story, not last week’s news.
  • Proximity – Events that happen near the readers or viewers are generally more interesting. Again, context. The reader or viewer has to see or feel the impact of the release, or it may not be newsworthy.
  • Relevancy –Attempt to find a common thread between your company’s news and a current issue. A little hint is to look in the national publications and find a local angle for your company.
  • Human Interest – Stories that play to human emotions may be noteworthy. Remember to target only those writers who have written human interest stories in the past and follow their style.

Public relations is an investment that can yield significant results, yet is often the first to be cut from a marketing budget and taken “in house”–unhealthy for the organization. “Hey doctor, … cut right here?”

Direct Marketing – and why you shouldn’t discount it.

Monday, June 21st, 2010

For many companies it’s a challenge to decide which advertising medium to use, especially in today’s tech-driven environment. One bad decision could cost a company their entire marketing budget, so how do they decide which medium is right? There’s the Internet, newspapers, magazines, television, radio, social media and more. But for some reason, the channel that most seem to discount these days is direct marketing – and well, that’s just crazy.

With social media on the rise, and being significantly cheaper than other mediums, many companies are going for it. Great if you are opening the hottest new club in town, but what about if you’re trying to sell hearing aids? Twitter may not be your best bet! So, when deciding what channel to use, the first step is to identify your target market and the best way to reach them.

Let’s stick with the hearing aid example. Although an increasing number of seniors own computers and are savvy about navigating them, studies show there are better ways to reach them in a more targeted fashion, like by direct mail.

While Internet spending has increased dramatically over the last several years and newspaper advertising has decreased dramatically, direct mail spending has remained virtually flat. Flat doesn’t sound good, does it? But really, this means that it’s a tried and true marketing medium that has stayed consistent throughout the years.

Direct marketing, as defined by Wikipedia, is a form of advertising that reaches its audience without using traditional, formal channels of advertising, such as TV, newspapers or radio. The goal of direct marketing is to allow businesses to communicate directly to the consumer through the use of advertising techniques such as flier and catalogue distribution, mailing of promotional letters, and street advertising.

There are several advantages to direct marketing. Here are a few:

1. It enables you to send your message directly to the consumer, without interference.  For instance, when it comes to TV spots, how many people now Tivo and DVR their favorite TV shows, and skip right through the commercials, blasphemous to an advertiser, but it happens nonetheless!

2. It also allows you to personalize your message to each consumer. “Dear Mr. Jones, we would like to offer you a special discount…”

3. Direct mail also can include a call to action, which allows for tracking. For example, if you ask consumers to “bring this coupon into the store to receive your discount,” you can actually tally up the amount of coupons the store receives to see the success of your campaign. Other calls to action include, “call this number” or “logon to this website.”

4. Although there are many forms of direct marketing – telemarketing, e-mail marketing, door-to-door leaflet marketing, broadcast marketing – direct mail remains the most popular.

5. In a study conducted by The Direct Marketing Association, it was found that 57% of the campaigns studied employed integrated strategies.  Of those, almost half (47%) launched their campaigns with a direct mail piece.

6. Additionally, although we were using the hearing aid company as an analogy marketing to seniors, direct mail can also be used successfully to market to all age and ethnic groups.

Direct Mail and Coupons

For the first time since the Depression, the Gen Y group and their followers, the Gen Z group, are saving more money than any of their predecessors. Although not a definite, this could be attributed to the rise of coupon usage. Where it used to be taboo to use a coupon (think standing in line behind the blue-haired lady in the grocery store, with her handful of coupons), it is now the norm and almost expected. Don’t want to spend the money for your morning latte? Probably will if you have a 50% off coupon. And what better way to receive a coupon that by having it mailed directly to your house?

So when determining how best to spend your precious marketing dollars, first and foremost consider your market and how to reach them, then make sure your messaging is clear and if using direct marketing – consider making your consumers an offer. And don’t discount direct marketing – it’s how many consumers get discounts and they love that, so you should too.

Without metrics and measurements, how do you know if your advertising program is successful?

Monday, June 14th, 2010

I won’t lie. I’ve seen it before – companies guilty of spending money on advertising and not setting goals or tracking their results. With the economy rolling downhill into the biggest tumbleweed of the century, what are they thinking? Plain and simple – they’re missing their call to action. So, think about it – do you want people to purchase your product, enter a contest or call in to request more information? What is the goal of your message?

When investing money, your own or your company’s dollars, you have to have a plan. Define, track and assess your advertising program by following these steps:
Define the goals that your program should accomplish – SMART Goals – Strategic, Achievable, Measurable, Relevant/Realistic, Timely Goals
Assign a dollar value to the goals
Track the results – daily, weekly and monthly and record the information to establish trends
Adjust the program based on tracking information, what is and isn’t working well

Step 1: HOW CAN YOU SET A MISSION WITHOUT DEFINITION?

Define the goals you are trying to achieve. How well do you know the target market and audience? Are you trying to raise awareness of your brand, change a perception about your product, company or service? Or are you asking consumers to change their behavior, buy a particular product/service? Maybe you’re trying to expand your customer base? Whatever the goal, it should be outlined before you invest in advertising. You can’t measure what you can’t define.

Step 2: ASSIGN DOLLAR AMOUNTS – IT COUNTS

Assigning a dollar value to the potential results can be tricky. Ask yourself how much are you willing to spend and what is it worth to you? What is the value to every prospect? What is the value of every lead earned?

Now, don’t let us scare you away by all the numbers, but on the Google Ad Network, the average conversion rate of every banner ad is .005%. If you are running banner ads on websites where the demographics don’t match, the conversion rates will be lower. EVOK has found that on average it takes approximately 10 impressions to impact awareness and 20 impressions to impact brand perception.

Assign your dollar value based on how frequently your ads run and how many impressions will you garner. If your search engine optimization is working, it typically grows organically .02% every month. For print publications, the pass-through readership is typically 2.3%. There are several variables and formulas to consider when assigning a realistic dollar value to your results. Depending on your current awareness, product offering, etc., if you spend $100,000 in media, you should be growing the marketplace, gaining awareness for your company and impacting sales.

Step 3: DON’T MEASURE AT YOUR PLEASURE

Although a highly regarded science in our industry, it’s not rocket science. There are simple measures to put in place to see if your marketing efforts are working effectively. Some of the more common ones are response cards and adding Google Analytics to your website. Response cards can be added into any packaging where you ask for consumer’s feedback and demographic information. This will help you build your database. Google Analytics is a free service and enables you to view how much website traffic you are receiving, how many unique visitors are coming to your website, how long people stay, the demographics, where your traffic sources are coming from, etc. This information is invaluable and will help you track your results if your call to action is website driven. Analytics are not an audit, just a helpful gauge.

Consider creating special landing pages for your website and code your print ads with unique URL’s, so it’s easier to track what publications are piquing the most interest.

If you send out e-newsletters, track the open and bounce rates. How many people are opting in and out a month? If your drop out rate is high something could be wrong with your messaging and content.

Is your ultimate goal to make the phone ring? Why not invest in a unique phone number? There are several phone services available that allow you to purchase a temporary or vanity phone number to tie in with your program.

For awareness-raising efforts, it is helpful to do a benchmarking research study before you start. This way, you know what your aided and unaided awareness levels are and project growth over the next year.

There are many tracking tools out there, from Google Analytics to Radian6 for social media to Vocus for PR measurement. They all will assist you in determining whether or not you are achieving your goals. Make sure you use the right one to measure your specific goal’s effectiveness. If, for example, your goal is to increase visits to your consumer packaged good dealer locator, make sure you have Google Analytics on that particular page, but also monitor our site’s bounce rate and time spent on the site. While the initial unique visitor measurement could show an increase in visitors, are you sacrificing overall time spent on the site, sending consumers straight to a dealer locator to find a retailer for a product that they are uneducated about?

Step 4:  TO SUCCEED IN YOUR EFFORTS – ADJUST IS A MUST

Adjust the program based on what is working and what isn’t.  Don’t over commit your media to run for the entire year.  It’s great to be able to commit for several months to help keep the rates down, but after the first few months if you find that something isn’t working, you don’t want to be locked into a contract that you can’t get out of.  Keep in mind that the market changes rapidly. Just because something is working now, doesn’t mean it will work a year from now.

If you are still not sure where to start, EVOK can help you with your goals and metrics, please contact us at 407-302-4416 or go to www.evokad.com.

Universities: Re-member Your People

Monday, January 4th, 2010

With many social media resources at today’s society’s fingertips, people are getting connected with others across the world with just one click. We all do it to maintain relationships, start new ones, catch up on old ones and probably the most important one in today’s economy – networking. Everywhere you go you are
networking, making connections. This is especially true for alumni who want to stay connected to fellow classmates and keep updated with news that are relevant to their university.

However, universities have noticed that if they don’t take initiative to connect to their graduates first, the students or alumni themselves start their own groups. Now, universities are quickly moving away from the traditional mailing outlets and migrating towards Facebook and Twitter as a means to re-connect to their
graduates. These social networks help institutions to quickly and efficiently maintain and deliver news/updates to their groups or followers. Vadim Lavrusik, a new media student at the Columbia University Graduate School of Journalism, has helped to pin down the top ways that universities are engaging their alumni via social media.

Helping Alumni Find Jobs
According to media specialist, Keidra Chaney at DePaul University, LinkedIn is the school’s biggest success with 5,500 current members and about 100 new members joining weekly. Group leaders can post or tweet about new job positions and alumni themselves post job openings/share job leads they know about to the
advantage of fellow colleagues.

Collaboration and Connecting with Students
This includes transitioning advice from student life to alumni/career life posted everywhere from the University’s website to Facebook ‘notes’. This approach helps to build more brand affinity with relevant and helpful information to the group members.

Fundraising Purposes
Encouraging alumni to donate to specific causes, which could end up as a domino effect if one alumnus donates and tweets about it reminding their friends or followers to do the same.

Training New Alumni to use Social Media
For those alumni that are not completely involved with the social media world, universities are placing resources and tutorials for those newbies on how to stay connected with people and their University via social media.

Alumni-Generated Content
Schools are attracting alumni by allowing them to produce their own content and share information, like photos, via different networks, groups or by building their own sites.

Mobile Websites

With 9.3 million daily mobile users for social networking and information retrieval, having your website be mobile-accessible is vital in today’s world.

Use Google Maps
People enjoy interaction; seeing where their classmates currently are, and Google Maps can help with pinpointing where on Earth their classmates are or have traveled/lived in the past.

There are endless possibilities with social media. Bottom line: people just love staying connected and socializing with others. It’s human nature to do so. Lucky for us, current top social networking sites like Facebook and Twitter help make the reach and connections easy and possible with just the click of a mouse. Some universities have even gone to the point of building their own social media site closed to allow only their institution’s alumni, but it has proved to become burdensome for most alumni to check and stay updated with multiple social sites, so it’s suggested to just use the known, mainstream ones like Facebook, Twitter and LinkedIn to their full potential.

EVOK’s advice to Universities and companies everywhere: gather—or re-member—your people. Today’s technology makes it easy for us.

Finding Your Niche Brand Identity: Reach for the (D-List) Stars

Thursday, July 23rd, 2009

Just like brands, there are thousands of comedians. Also just like brands, a very privileged few achieve stardom. But the manner in which Kathy Griffin created her own brand identity to reach to top of the industry holds some lessons that can be learned by others.

Griffin had enjoyed recognition for her stand-up act, which consisted of irreverent, gossipy observations of celebrities she’d come in contact with through such various gigs as game show contestant and awards show hostess. Given the high degree of interest in (or obsession with) celebrities in America, Griffin found herself in increasing demand to share these stories with an ever-growing audience.

Most other comedians (or products) with such an enthusiastic market may have been content to keep delivering more of what made them popular. But Griffin took it up a notch to create a true niche for herself: that of the D-List celebrity. Griffin immediately changed public perception of herself by declaring a new class of celebrity, then defining what a “D-List” celebrity is all about.

Positioning herself in this manner has enabled Griffin to star in her own reality show chronicling her encounters with A-Listers and a variety of “D-List” gigs, plus a successful series of televised stand-up concerts on the theme. There may be other comedians doing guest bits on game shows, but the D-List is Griffin’s category, and she alone owns it.

The take-home message: Any distinctive feature of your product or company can be used as the basis of a successful brand identity that defines its category. Before Starbucks, most American establishments that mainly served coffee didn’t even think to define themselves as a coffee shop, much less decide to become an international brand. As with Griffin, there are other coffee houses, but Starbucks still defines the category. Find the way to define and market your individual claim to fame, and you’ll make your way to the A-List in sales.

Keep Your Brand Relevant – Change & Rearrange

Thursday, July 23rd, 2009

Brands that don’t keep up with changes in the market fall behind. This is an obvious observation, yet one that you should say out loud to yourself, your R & D department, marketing department and any other relevant people in your company on a regular basis. Coming off of 2008 International CES, we saw brands that didn’t exist five years ago attract hoards of buyers and TV crews to their booth, while some long-established brands generated little excitement for this year’s offerings.

Remember the Sony Walkman? Once considered the only portable audio player worth owning, it lost the hearts of consumers upon Apple’s introduction of the iPod. Originally a portable cassette player, the product became an immediate success when it debuted in 1979 – so much so that the name “Walkman” was in danger of passing from a brand name to generic term. Other portable cassette players were on the market, but no one who was anyone had anything other than the Walkman attached to their earbuds.

The 1980s saw the Walkman’s transition from cassette to CD player. Keeping its new design sleek, lightweight and hip, Sony continued the brand’s category dominance. But Sony evidently wasn’t paying attention at the advent of the digital audio era, when Apple seized upon its opportunity to change the way consumers experience music (and now other downloadable media).

The Walkman eventually morphed into an MP3 player, but Apple’s ownership of the market is – so far – absolute, despite such challengers as Microsoft’s Zune. Sony Ericsson debuted the Walkman W810i – a nifty cell phone with plenty of impressive features – But guess what product came along to steal its thunder (not to mention practically upstage the entire show)? That’s right, Apple and the iPhone.

The take-home lesson from our cautionary tale? If you’re not creating a culture, and therefore a market for your brand like Apple does (although you should be), make sure that you’re hyper-alert to technological advances, anticipate their impact on consumers and immediately adapt accordingly. Otherwise, you’ll be left in the dead center of the mushy middle with other brands that were slow on the uptake, while the brand with the vision and passion redefined the category.

Breaking Through with Breakthrough Products

Thursday, July 23rd, 2009

You may be introducing a breakthrough product at your industry’s major trade show – a product that represents an industry and/or technological “first” destined to change the face of the industry. But be sure your advertising and marketing effectively positions your product so that its significance is clear, or it could get lost among the tens of thousands of other products being unveiled.

At the shows:

  • Give the product prominent booth real estate. Place it at the focal point of the booth, providing enough “space” around the display so it stands apart. A separate stand with signage behind and/or above will draw additional attention.
  • Instruct booth personnel to steer visitors to the product, describe it and supply sell sheets and other collateral.
  • Schedule a press conference to introduce the product. You’ll have most of the industry’s major reporters in one place at the same time – an advantage in conveying the product’s importance and ensuring that those who want products for review will receive them quickly.

In print ads:

  • Introduce the product with its own campaign – if it has the same look as your usual branding ad, your target audience may not realize it’s a breakthrough product.
  • Describe what makes the product a breakthrough in straightforward terms. What problem does it solve? What does it make possible that no previous product has made possible?

On your website:

  • Put the product on the Home page and treat it like the major event that it is – big picture, big headline and big excitement. Include links to media coverage. Hold a contest to take consumer buzz and demand to the next level.