Restaurants

Customer Reviews: Turning Negativity into Five-Star Experiences

“Melissa C.”—that horrid reviewer who brought down your Yelp rating by one-fourth of a star. After reading her review, you wanted to type away in a flurry of emotions and tell her that she was wrong and that your greens beans are supposed to be “extra” buttery and actually…

How Menu Labeling Laws Will Affect the Consumer Experience

Your restaurant knows that by May 7, 2018, all of the menus will be plastered with the caloric intake of each food item. But the part your restaurant might be stumbling in the dark about is how consumers will respond to these little numbers splattered across all of the big…

How the Self-Serving Kiosk Will Boost Your Restaurant Sales

Even though we’re still a long way out from being served our Big Macs by an army of HAL 9000s, restaurants are still leading the charge when it comes to implementing self-ordering kiosks. Digital receipts, digital boards, iPad menus and POS tablets have already made their way into the restaurant…

So You Think You Know the Restaurant Industry?

Technology is changing the world we live in, and the restaurant industry is no exception. Restaurants need to change how they market to their customers in order to stay in business. They’re are offering farm to table, open concepts, rotating menus, and online ordering all to cater to the ever-changing…

How Can Restaurants Leverage “Near Me” Search Optimization?

Have you ever been traveling in your car and wondered what restaurants are nearby? Well, it seems that a lot of people are doing just that, as Google searches for “near me,” “nearby,” “closest” and “nearest” have increased by 300% from just a few years ago, with 80% of those…